Wellbeing Services

Whether you are experiencing a personal, social or emotional difficulty the wellbeing department is here to support you.

The UONL Wellbeing Service provides ongoing specialist support and care to our student body.  Offering services including counselling, inclusion and accessibility, and mental health support, the service provides one-to-one confidential sessions, and interventions to assure our student body is appropriately supported. The Wellbeing Service comprises specialist staff and is underpinned by a Wellbeing Hub and Silvercloud software.

UONL students are further supported by our Director of Studies Office (DSO), which have the responsibility for overseeing the academic welfare of our student body, which includes student finance and academic advice.

We offer a range of services which includes:

  • Access to a Student Wellbeing Advisor
  • Access to a Disability and Inclusion Officer.

Should you wish to access any of our support services, or even just want to find out more about how we can support you can;

Counselling Service

Counselling is a therapeutic process that provides you with a safe space to talk through any emotional difficulties or life challenges you may be experiencing.

Some of these difficulties of life challenges may include:

  • Low mood and anxiety
  • Bereavement
  • Low self-esteem
  • Family / Relationship Difficulties.

Our counselling team are all professionally qualified and adhere to the British Association of Counselling and Psychotherapy’s (BACP) ethical framework. Counsellors engage with external supervision as per BACP’s good practice.

How to access the service:

UONL’s counselling service is free to all students and staff. Students should self-refer to the service. Students will initially be assessed by a wellbeing advisor to determine whether counselling is a suitable option.

Wellbeing Student Advisors

Our wellbeing student advisors are here to support you through any emotional and/or wellbeing difficulties that you may have during your time at UONL.

Well-being student advisors will listen to your needs and will work with you to devise a plan of support to support you during your difficulties. This may include liaising with and referring you to relevant internal and external services.

All services offered within the well being department are based on a confidential, "need to know basis". "Need to know" is the sharing of sufficient information with key selected people involved in your support. In exceptional circumstances, your personal information may have to be shared without your consent, only if it is urgent or you are unable to give consent. Your information will be kept confidentially in paper and electronic records in accordance with The Data Protection Act (2018) and General Data Protection Regulation (2018).

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