Frequently
asked
questions

In accordance with our duties under the Equality Act, we provide reasonable adjustments that meet the needs of disabled students; remove or minimise disadvantages otherwise resulting from the disability; and encourage students to participate in University life and succeed in their studies.

In order to correctly assess your needs and to put in place appropriate adjustments, our University requires appropriate supporting evidence of the impact of your disability.

Depending on your disability/health condition your evidence could be:

• A letter from your GP/Hospital
• An Educational Psychologists report
• A Study Needs Assessment
• Form 8 detailing previous reasonable adjustments
• Evidence should be no more than 5 years old. It should be signed by your GP/Hospital/Needs Assessor depending on where your evidence is from. Your evidence needs to detail your disability/health condition, how this may affect you in the university environment and what support you may benefit from.

Step 1: 
Go to: www.gov.uk/disabled-students-allowances-dsas

Step 2: 
Select the ‘how to apply’ tab. If you are a full time student you can choose whether you apply online or with the paper form.

Step 3: 
If you decide to apply online you will need to login to your student finance account. Or if you decide to apply using the paper form you will need to download this by clicking on ‘DSA paper application form’

If you are haven’t applied for student finance yet, or you are a part time or postgraduate student you will need to complete the DSA1 form.

If you have already applied for student finance but not for DSA then you will need to complete the DSA slim form.

Please note that you will need to send evidence of your disability to Student Loans Company when you apply for DSA. You may also be required to have a study needs assessment to determine the support that you require.

If you have any questions regarding this you can contact the Welfare Team at DisabilityandInclusion@london.northampton.ac.uk or call 0203 861 6701.

You can contact us by emailing: DisabilityandInclusion@london.northampton.ac.uk or calling 0203 861 6701. You can also request a meeting with the Welfare Team at the Information Centre.

Please download our guide on how to use the myUONL app. This will give you all the information you need to know as a user.

You can find our VLE guide here.

You can follow our tutorial here.

If you are having trouble logging into VLE, please contact the Learning Resources team by emailing learningresources@london.northampton.ac.uk.

You can follow our tutorial here.

Students can top up their Attendance Card in order to use the printing/photocopying facilities available at UONL. Printing/Photocopying costs 0.05p per sheet with a minimum top up of £2.00. Scanning is free of charge and will be sent as a PDF file to your registered e-mail address.

To be withdrawn from the programme with immediate effect means that you have not passed enough credits during the year and therefore cannot be allowed to progress to the next stage of study or to graduate. This means that you are not being allowed any further reassessment opportunities and that you have failed the programme. We will inform you as to whether you are still eligible for an exit award such as a Diploma or Certificate of Higher Education, or PG Diploma or Certificate.

You can contact a Student Advisor if you need further advice or support as to what you can do once you have been withdrawn.

Assignments must be submitted on the day of the deadline by 2pm online on Turnitin (electronic copy) to the correct module element class link.

If you have any difficulties uploading your work to Turnitin, please ensure that you are following the Turnitin Submission Guide correctly and if you experience further issues please contact icentre@london.northampton.ac.uk.

In most cases, re-assessment in a single module will be offered in compliance with the ‘UONL Assessment Regulations’.

If you are facing personal circumstances that you believe are affecting your ability to complete your work then you can seek advice from our Student Advisers at the Information Centre. All Information Centre staff are Student Advisers and they will be able to detail your options.

For feedback on your assignments, you will need to refer to the feedback located on your Turnitin. For exam feedback, please email icentre@london.northampton.ac.uk.

ToTUM and Uni-days applications are both online. 

Apply online for  ToTUM Extra by clicking here. Apply online for UNiDAYS by clicking here.

You need to apply directly on the Transport for London website.

You can follow our guide here.

It is not compulsory for a lecturer to provide a student with a reference and this will be at their discretion. A reference can be requested by sending the lecturer an e-mail. 

Alternatively, a general reference letter can be requested by sending an e-mail to icentre@london.northampton.ac.uk.

You will need to apply for a letter via VLE by clicking on the 'My Letter Requests' tab. You will then have the option to choose the appropriate letter from the list provided.

Letters will be posted by second class post unless you specify that you wish to collect the letter from the Information Centre in the Additional Details box.

You can follow our guide on applying for a student railcard here.

You can follow our guide on downloading Microsoft Office here.

Student Beans similarly provides discounts both online and in stores. Like both UNiDAYs and ToTUM you can make an account online in order to utilise the discount.

Please refer to the website for all student discounts, offers, deals and vouchers www.studentbeans.com/uk

The SCONUL Access scheme allows students to use other libraries that also belong to the scheme. If you are a full time undergraduate student with UON you potentially have access to the libraries of up to 172 other institutions. This means that you will have a breadth of academic work in a range of locations and online.

As a member of UONL you are eligible to use the SCONUL Access scheme.